Terms of Service

Welcome to Agent Market Brief (AMB), a gamified community platform for real estate agents operated by Marrowlight LLC. By accessing or using our website, services, or platform, you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree to these terms, you may not access or use our services.

1. Acceptance of Terms

By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms constitute a legally binding agreement between you and Marrowlight LLC.

2. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Be a licensed real estate professional or have legitimate business interest in real estate
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete registration information

By using our services, you represent and warrant that you meet these eligibility requirements.

3. Account Registration and Security

3.1 Account Creation

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to maintain its accuracy.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach

You may not share your account credentials or transfer your account to another person without our written consent.

4. Services and Membership

4.1 Service Description

AMB provides a gamified community platform for real estate agents, including but not limited to:

• Access to educational content and market insights
• Points system and rewards programs
• Community features and networking opportunities
• Marketing tools and resources
• Professional development opportunities

4.2 Membership Tiers and Subscriptions

We may offer different membership tiers with varying features and pricing. By subscribing to a paid membership:

• You authorize us to charge your payment method for the selected subscription
• Subscriptions automatically renew unless cancelled before the renewal date
• You can cancel your subscription at any time through your account settings
• No refunds will be provided for partial subscription periods, except as required by law

4.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We are not liable for any modifications, suspensions, or discontinuations of services.

5. User Conduct and Responsibilities

5.1 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others, including intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Engage in fraudulent, deceptive, or misleading practices
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Use automated systems (bots, scrapers) without authorization
• Harass, threaten, or abuse other users
• Impersonate others or misrepresent your affiliation

5.2 Professional Standards

As a platform for real estate professionals, you agree to maintain professional standards, comply with applicable real estate regulations, and respect the professional nature of the community.

6. Content and Intellectual Property

6.1 Our Content

All content, features, and functionality on our platform, including but not limited to text, graphics, logos, images, software, and design, are owned by Marrowlight LLC or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works without our express written permission.

6.2 User-Generated Content

By submitting content to our platform (posts, comments, reviews, etc.), you:

• Retain ownership of your content
• Grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content in connection with our services
• Represent that you have the right to grant this license
• Warrant that your content does not violate any third-party rights

We reserve the right to remove any content that violates these terms or is otherwise objectionable.

7. Points System and Rewards

AMB operates a points-based rewards system. You acknowledge that:

• Points have no cash value and cannot be transferred or exchanged for money
• Points are earned through participation and engagement as defined by our rules
• We reserve the right to modify the points system, rewards, or redemption options at any time
• Points may expire if your account is inactive for an extended period
• We may revoke points obtained through fraud or violation of terms

8. Payment Terms

For paid services:

• All fees are in U.S. dollars unless otherwise stated
• Payment is due immediately upon purchase or subscription
• We use secure third-party payment processors
• You authorize us to charge your payment method on file
• We reserve the right to change our fees with reasonable notice
• Failed payments may result in service suspension or termination

9. Disclaimers and Limitations of Liability

9.1 Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARROWLIGHT LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OUR SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

9.3 No Professional Advice

Our services provide general information and educational content but do not constitute professional legal, financial, or real estate advice. You should consult qualified professionals for specific advice regarding your circumstances.

10. Indemnification

You agree to indemnify, defend, and hold harmless Marrowlight LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights.

11. Termination

11.1 By You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Termination does not entitle you to a refund of any fees paid.

11.2 By Us

We may suspend or terminate your account immediately, without notice, if:

• You violate these terms
• You engage in fraudulent or illegal activity
• We believe your actions may harm us or other users
• Required by law or regulatory authority

11.3 Effect of Termination

Upon termination, your right to use our services will immediately cease. We may delete your account and content. Provisions of these terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability.

12. Dispute Resolution

12.1 Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

12.2 Arbitration Agreement

Any dispute arising from these terms or our services shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except that:

• You may bring claims in small claims court if they qualify
• Either party may seek injunctive relief in court for intellectual property violations
• Class action lawsuits and class-wide arbitration are waived

13. General Provisions

13.1 Entire Agreement

These terms, together with our Privacy Policy, constitute the entire agreement between you and Marrowlight LLC regarding our services.

13.2 Modifications

We reserve the right to modify these terms at any time. We will notify you of material changes by posting the updated terms on our website or sending you an email. Your continued use of our services after the effective date constitutes acceptance of the modified terms.

13.3 Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13.4 Waiver

Our failure to enforce any provision of these terms shall not constitute a waiver of that provision or any other provision.

13.5 Assignment

You may not assign or transfer these terms or your account without our written consent. We may assign our rights and obligations without restriction.

13.6 Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, or other acts of God.

14. Contact Information

If you have questions about these Terms of Service, please contact us at:

BY USING AGENT MARKET BRIEF, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.